Product & Tutorials
LatestFebruary Update: Canned Responses Upgrade and More
Hi Pure Chatters! I missed you guys. 2018 is going to be an awesome year for us and hopefully for you and your business as well. Our infrastructure changes and behind-the-scenes improvements are finally complete and we’re...
Small Business
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No time. No intern. No problem! How to test live chat for your business.
For small businesses live chat seems like a no brainer. After all, what company doesn’t like the...
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10 Tips for Live Chat Support Etiquette Excellence
The rules of engagement for phone and email conversations are pretty well known at this point. But...
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