Product & Tutorials
LatestWhat’s Going On, Pure Chat?!
Dec 18, 2019 | Product & Tutorials | 3
Hi guys. We messed up. Some of you noticed an issue earlier today where we experienced about a two hour period of downtime with the chat system. I (Robert, your customer success guy) wanted to write a detailed post about what...
Small Business
Top RatedNo time. No intern. No problem! How to test live chat for your business.
Mar 23, 2016 | Small Business | 0
For small businesses live chat seems like a no brainer. After all, what company doesn’t like the...
All
Popular10 Tips for Live Chat Support Etiquette Excellence
Oct 12, 2015 | Product & Tutorials, Small Business | 1
The rules of engagement for phone and email conversations are pretty well known at this point. But...
Recent Posts
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